I found this via the Verasage blog and thought I would pass it along as it promises to be an interesting and educational event.

VeraSage Founder, Dan Morris, will lead the 1st Tweet Chat sponsored by CalCPA (http://www.calcpa.org) this upcoming Thursday, August 12th starting at 10:00 AM (Pacific) (GMT -8). Readers, friends, and even challengers, are invited to participate with fellow professionals using the Twitter Hash Tag : #cschat1. This will be an excellent opportunity for participants to ask questions and receive answers and links to resources to improve their customer selection and retention activities. Additionally, Dan will lead discussions and provide resources for terminating toxic customers that are polluting firms and dragging down earnings and ruining a firm’s spirit of service.