How to talk about what you do

I think everyone, newly promoted or not, struggles with this one at some point in their career. How do we talk about what we do and talk about it without boring ourselves and everyone around us to tears. The default, of course, is to fall back on your title – I’m a...

Don’t Ask, Don’t Sell

When asked, most accountants, attorneys, and other professionals tell me that the primary way they acquire new clients is through word or mouth or referrals – no surprise there. What does surprise me is how often these same folks tell me that they rarely, if ever, ask...